The summary of this brilliantly written article in SupplyChain Brain includes
- Joe Peppard’s key points about causes of failure:
- The illusion of control by upper management
- Conflicts of interest
- IT amnesia
- Managing expenses —not assets
- I add:
- Taking the safe option (In the old days, it was “you can’t be fired for buying IBM”)
- Overlooking the small, often specialized vendor (Big vendors don’t know everything)
- Forgetting sunk costs are well sunk (We are building something in-house, but it doesn’t work very well)
- Slow failure (Quitters sometimes win)
- Lack of intent/commitments (We forgot to remind management how much we are saving)
- Missing measures (You need to keep improving— the alternative is not pretty)
You can see the whole article here.
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